89ph is committed to protecting the privacy and personal data of every Filipino player on our platform. This Privacy Policy explains exactly what we collect, why we collect it, and how it is kept secure.
Six core data protection principles that guide how 89ph handles every piece of your personal information.
89ph stores all personal data on encrypted servers protected by 256-bit TLS and AES-256 encryption at rest. Access is restricted to authorised personnel only, subject to strict internal data access controls and audit logging.
89ph does not sell, rent, or trade your personal information to any third-party advertiser or data broker. Your data is used exclusively to operate and improve the 89ph platform and to fulfil our legal obligations as a Philippine gaming operator.
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to access, correct, and request deletion of your personal data held by 89ph. These rights can be exercised by contacting our support team at any time.
89ph processes all personal data in compliance with the Philippine Data Privacy Act of 2012 and its implementing rules, as enforced by the National Privacy Commission (NPC). Data handling practices are reviewed regularly to ensure continued compliance.
89ph collects only the personal data that is strictly necessary for the purpose for which it is collected — account creation, payment processing, identity verification, or regulatory compliance. We do not collect data speculatively or in excess of operational need.
Promotional communications from 89ph are opt-in by default for new players. You may withdraw consent for marketing messages at any time through your account notification settings or by contacting 89ph support. Withdrawing marketing consent does not affect your ability to use the platform.
Your Privacy Matters
This Privacy Policy applies to all personal data collected by 89ph Casino ("89ph", "we", "us", "our") through 89ph.asia and any associated services. By using the 89ph platform, you acknowledge that you have read and understood this Policy. This document is written in plain English to make your rights and our obligations as clear as possible.
1.1 89ph Casino operates the online gaming platform accessible at 89ph.asia and serves players across the Philippines, including Metro Manila, Cebu, Davao, Iloilo, Cagayan de Oro, and other cities and provinces throughout the archipelago.
1.2 As a controller of personal data, 89ph is subject to and complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC).
1.3 This Privacy Policy describes: (a) what personal data 89ph collects from you; (b) the purposes for which we collect and process that data; (c) with whom that data may be shared; (d) how long we retain it; (e) the security measures we apply; and (f) your rights as a data subject under Philippine law.
1.4 This Policy should be read together with the 89ph Terms & Conditions and Responsible Gaming Policy, all of which form part of the agreement between you and 89ph.
2.1 89ph collects personal data through multiple channels, including your account registration, use of the platform, transactions, and communications with our support team. The categories of personal data we collect are set out in the table below.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID (PhilSys, passport, driver's licence), selfie/liveness image for KYC | Registration; KYC verification |
| Contact Data | Philippine mobile number, email address, residential address | Registration; account updates |
| Financial Data | GCash account reference, PayMaya reference, bank account number (BDO, BPI, Metrobank), transaction amounts and timestamps | Deposits; withdrawals; KYC |
| Gaming Activity Data | Games played, wagers placed, wins and losses, session durations, bonus utilisation, betting history | Ongoing during platform use |
| Technical Data | IP address, device identifier, browser type, operating system, session cookies, referral URL | Each platform session |
| Communications Data | Live chat transcripts, support ticket content, email correspondence, SMS/OTP logs | When you contact 89ph support |
| Responsible Gaming Data | Self-exclusion status, deposit limits set, session reminders configured, problem gambling flags | When you use responsible gaming tools |
2.2 89ph does not collect special categories of sensitive personal data (as defined under the Data Privacy Act) unless specifically required by applicable law — for example, certain anti-money laundering obligations may require us to collect source-of-funds information.
2.3 Where you provide personal data about a third party (for example, an alternative payment account holder), you represent that you have obtained that person's consent to share their data with 89ph for the stated purpose.
3.1 89ph uses personal data only for specific, legitimate purposes. The primary purposes for which we process your data are:
3.2 89ph does not use your personal data for automated decision-making that produces legal or similarly significant effects, except where required by law (e.g., automated AML screening against sanction lists).
4.1 Under the Philippine Data Privacy Act, 89ph processes your personal data on the following legal bases:
5.1 89ph does not sell, rent, or commercially transfer your personal data to third parties. We share your personal data only with the categories of recipients described below, and only to the extent necessary for the stated purpose:
5.2 All third-party data processors engaged by 89ph are subject to contractual data protection obligations consistent with the requirements of the Philippine Data Privacy Act.
5.3 In the event that 89ph undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the successor entity, subject to the same data protection standards set out in this Policy. You will be notified of any such transfer.
Philippine Law Note: 89ph is subject to the Anti-Money Laundering Act of 2001 (Republic Act No. 9160, as amended) and is required to report certain transactions to the AMLC. This reporting is a legal obligation and cannot be overridden by individual consent or objection.
6.1 89ph uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device that allows the platform to recognise your browser and remember certain information.
6.2 The categories of cookies used by 89ph are:
6.3 89ph does not use third-party advertising cookies or cross-site tracking pixels that profile your behaviour across external websites.
6.4 You may control cookie settings through your browser preferences. Note that disabling strictly necessary cookies will prevent you from logging into your 89ph account.
7.1 89ph retains personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
7.2 Following the expiry of applicable retention periods, personal data will be securely deleted or anonymised. Anonymised data (from which you can no longer be identified) may be retained indefinitely for statistical and research purposes.
8.1 89ph implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:
8.2 In the event of a personal data breach that is likely to adversely affect your rights and freedoms, 89ph will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players promptly in accordance with Philippine law.
8.3 Notwithstanding the security measures above, no system is completely immune to security risks. You are also responsible for protecting your own account credentials — see Section 3 of the 89ph Terms & Conditions for account security obligations.
9.1 Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 89ph:
9.2 To exercise any of the rights listed above, please contact the 89ph support team via live chat or email. 89ph will respond to data subject requests within thirty (30) calendar days. Identity verification is required before any data subject request can be processed.
9.3 Exercising your data subject rights will not result in any detriment to your ability to use the 89ph platform, except where the exercise of those rights (for example, erasure) necessarily requires account closure.
10.1 The 89ph platform is strictly restricted to individuals who are at least twenty-one (21) years of age, in compliance with Philippine gaming regulations. 89ph does not knowingly collect personal data from individuals under 21.
10.2 If 89ph becomes aware that personal data has been collected from an individual under 21 years of age, that account will be immediately closed, associated funds forfeited, and the data deleted in accordance with applicable law.
10.3 Parents and guardians are responsible for ensuring that minors in their household cannot access the 89ph platform. We recommend using parental control software to restrict access to online gambling sites on devices accessible to minors.
11.1 89ph may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or platform operations. The "Last Updated" date at the top of this page will be revised to reflect the date of the most recent update.
11.2 Where changes are material — meaning they significantly affect how your data is used or your rights as a data subject — 89ph will notify registered players via email or a prominent notice on the platform at least fourteen (14) days before the changes take effect.
11.3 Continued use of the 89ph platform after the effective date of any Privacy Policy update constitutes your acknowledgment of the revised Policy. If you do not agree with the updated Policy, you may close your account by contacting 89ph support.
12.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 89ph, please contact us through the following channels:
12.2 If you are not satisfied with 89ph's response to a data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the independent regulatory authority responsible for enforcing the Data Privacy Act.
12.3 For responsible gaming-related concerns, including self-exclusion requests, please visit the 89ph Responsible Gaming page for detailed information and available tools.
89ph is built on transparency — in our games, in our payouts, and in how we handle your personal data. Explore the full platform knowing your information is protected. 21+ only.
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